How Small and Mid-Sized Businesses Benefit from Remotely-Managed Services

Today there are countless opportunities to leverage new software and gain increased efficiency, competitive advantages, lowered operating costs and more.

Yet, along with its advances, the tech space has also become increasingly complex. Weighing the pros and cons of rising platforms such as cloud computing, addressing functions critical to business like collecting and
protecting customer data makes things even more complicated.

Within this transforming and expanding environment, it is certainly challenging – if not impossible – for a small to- medium enterprise whose business is not at all technology related, to then understand and successfully prioritize which pieces of the puzzle fit within its own structure.

For that reason, more organizations are choosing to outsource their IT function, retaining third-party-managed
service providers to fill the role of internal chief information officer. IT outsourcing comes with a number of
immediate benefits.

The Advantages of Outsourcing IT Services

Cost Control and Reduction
Rather than fixed expenses, your overall costs are reduced. Researching solutions, implementation, maintenance occur as needed, allowing you to budget accordingly.

Certification, Qualification, Expertise
Specialists are trained for a reason – not all IT problems are the same. With outsourcing your IT needs to a firm with varied specialists on staff, all your issues receive impeccable insight, overview and attention to detail.

Digital Transformation
Our IT firm understands how to transition from outdated infrastructure to more current systems, to automate and make it simpler for you and your employees. We customise solutions for you at no additional cost.

Emerging technology
Our IT firm has its sights set on emerging technologies and trends. We work with AI, blockchain, biometrics, big data and machine learning, API’s and more.

Renewed Focus on Core Business
You may not be in the business of information technology, and becoming an expert in that area should not be an inevitable cost for you to bear. Focus on your core business, and do what you do best, leaving the mundane IT needs of your company to professionals.

Risk Reduction, Compliance and Security
Internet security, laws pertaining to accessing information, and information storage, are just a few issues that
arise in the tech world. Laws are barely keeping pace with how quickly technology evolves, and as a result,
always changing. Don’t put yourself at risk – for security breaches or violations. IT firms make it their business to keep up-to-date with the latest legal IT frameworks.

A Level Playing Field
Solving IT solutions should not hamstring your ability to compete against the major players in your industry.
Especially when major players are also using remote IT services to remain competitive.

Data on IT Outsourcing Trends

A Stats Catcher study reveals that the outsourced IT industry is growing by an average of 12% each year

Conclusion

IT is becoming a broad, complex industry with many different areas that require specialization

It is challenging for an average IT employee to know how to tackle every problem a typical business faces.
Often times IT specialists are required for specific instances, rather than day-to-day maintenance. Businesses will find themselves spending more on ineffective IT staffs, or overall unproductive IT staffs.

This is not a criticism of IT experts that have a role at businesses, but only the reality of IT needs today.
Businesses thrive when they can access of a host of experts and a broad level of expertise at any point in time. While costs initially may seem problematic, the month to month savings will only demonstrate that outsourcing IT needs makes complete business sense.

To keep a competitive edge, effectively run a business, and provide excellent service to your clients, leaving your IT needs to the experts is a step in the right direction.

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